Impacto Social
BAKÜ
"Your Table, Your Rewards"
BAKÜ is a WhatsApp chatbot that, through automated responses, customers can easily interact with a customer service bot. This bot will ask them questions to get to know the customer better. Then, it will present them with the choice of joining a rewards system and / or a newsletter, with the objective of obtaining a more constant and less fluctuant customer base.
¿Qué beneficios tiene esta solución?
BAKÜ revolutionizes customer engagement for restaurants by leveraging the power of WhatsApp. By offering personalized promotions and direct communication, BAKÜ enhances customer loyalty and retention. Restaurants benefit from cost-efficient marketing, improved customer satisfaction, and increased repeat business. The platform’s ability to gather and act on customer feedback ensures a continually improving dining experience, while the rewards system and peer recommendations foster a loyal and expanding customer base. Ultimately, BAKÜ turns every meal into an opportunity for deeper connection and lasting loyalty.
Enhanced Customer Retention- Personalized Customer Engagement
- Direct and Cost-Efficient Communication
- Improved Customer Experience
- Leveraging Word-of-Mouth Marketing
información general
Nicole Dávila Hernández | A01784217 | ITC
Benoit Claudic | A01763202 | ITC
Juan Camilo Durán | A00834973 | LAE
Elian Alejandro López de Alba | A01659582 | IDM
